Jobs in Salt Lake City, Utah | December 2024 Opportunities

Are you passionate about making a difference in people’s lives?As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and rewarding opportunity to provide essential support to individuals enrolling in public benefit programs. Your empathetic and patient approach will help ensure that callers receive the assistance they need, making a tangible impact on their well-being and peace of mind.If you’re looking for a flexible work from home opportunity where your compassion, patience, and multi-tasking skills can shine, keep reading!This remote opportunity pays independent contractors $13 per hour, and it’s a great fit for someone seeking roughly 10-15 hours per week so they can easily schedule around other commitments!What You’ll Be Doing· Answering inbound calls· Interacting with all customers in a professional, empathetic, and compassionate manner· Providing information in accordance with established policies, procedures, and privacy laws· Assisting customers with program enrollment· Routing customers to the appropriate contacts via three-way calls to ensure a smooth call transfer· Assisting customers with their communication needs (i.e. relay services for callers with speech or hearing impairments, translation services for callers who don’t speak English, etc.) to ensure they can access the information and resources they need· Placing outbound calls as needed to share time-sensitive information with customers· Using multiple computer systems to access data and document informationAbout YouTo support Automated Health Systems, you should have at least one year of customer service experience. Knowledge of public benefit programs and prior experience in a health or human services setting is very helpful, but not required. In addition, you will need:· Excellent written and verbal communication skills· Great active listening skills· Strong attention to detail· Strong PC skills, including the ability to quickly learn new computer applications· A positive attitude· Empathy, patience, and professionalism· Strong multitasking skills and the ability to adapt to change in a fast-paced environment· The ability to maintain up-to-date knowledge of applicable programs, policies, and procedures· Good problem-solving and de-escalation skills· The ability to maintain confidentiality of sensitive informationYour Home Office EnvironmentTo be a Customer Support Representative, you will need:· A computer meeting these criteria:o Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time)o Memory: 8GB of RAMo CPUs (Speed * Processors): 6o Hard Drive: At least 500MB of free spaceo Sound: sound card (standard on most computers)o Up-to-date antivirus software· Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)· Dual monitors· A USB noise-cancelling headset· A webcam for your certification experienceWhere NexRep ContractsNexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.Flexible Hours of OperationAs a Customer Support Representative, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t, within the client’s hours of operation.Hours of operation are:· Monday, 8:00 AM to 5:00 PM ET· Tuesday, 8:00 AM to 4:00 PM ET· Wednesday, 8:00 AM to 01:00 PM ET· Thursday and Friday, 8:00 AM to 11:00 AM ETThis opportunity is perfect for someone seeking roughly 10-15 hours per week so they can easily schedule around other commitments!Due to Mondays and Tuesdays being particularly busy, Automated Health Systems requires that contractors service at least 5 hours on Mondays and at least 4 hours on Tuesdays. If you’d prefer to service fewer hours on Mondays and Tuesdays, or not to service any hours on Mondays and Tuesdays as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace.Pay and PerksThis flexible opportunity pays independent contractors $13 per hour.Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements.You’ll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility.In addition, you’ll receive:· One-on-one mentorship· Free certification and ongoing development opportunities· The freedom and flexibility to choose your own schedule, within the client’s hours of operation· The chance to achieve better work-life balanceYou’ll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep’s clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you’ll have the opportunity to earn Perks points. As those points add up, you’ll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program. Additional information:Salary: 13Frequency: Per hourEmployment type: Full-time

Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company’s security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company’s services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed.   To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED).   Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills.  Must possess a valid state driver’s license.  Previous customer service experience preferred.   Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED).   Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills.  Must possess a valid state driver’s license.  Previous customer service experience preferred.   Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert).